LEGAL NOTICE
Last updated: 31/08/2026
1. Website Publisher
The website www.lilyand.shop is published and operated by:
Brand: Lilyand
Legal company name: Lilyand LTD
2. Legal Representative
Authorised representative: Mohaser Magzda
Position: Director
Where required:
Publication director: Mohaser Magzda
3. Contact
Email: support@lilyand.shop
Phone: +44 1258 452921
Postal address: Builder’s Yard, Hinton St Mary, Sturminster Newton DT10 1NA, Royaume-Uni
Contact page : https://lilyand.shop/pages/contact-us
Order, delivery, return, and refund questions should be directed to us rather than Shopify or another service provider.
4. Hosting and E-Commerce Platform
The website is hosted and operated through the Shopify e-commerce platform.
Platform: Shopify
Applicable Shopify contracting entity: Shopify International Limited
Shopify entity address: 2nd Floor Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland
Shopify provides the technical infrastructure for website hosting, shopping-cart functions, checkout, order-management tools, and related e-commerce features.
Products are sold by Lilyand LTD, trading as Lilyand. Shopify is not the seller and does not manage our customer orders, fulfilment, returns, or refunds.
5. Website Information
We make reasonable efforts to keep product, price, availability, delivery, and business information accurate.
Occasional errors or technical inaccuracies may occur. Material order or pricing errors will be handled under our Terms of Service and applicable law.
6. Intellectual Property
Unless otherwise stated, website content is owned by or licensed to Lilyand LTD.
This includes trademarks, logos, text, product descriptions, photographs, graphics, videos, software, databases, and website design.
Content may not be copied, modified, distributed, scraped, sold, or commercially exploited without permission or another lawful basis.
Third-party trademarks and content remain the property of their respective owners.
Intellectual-property concerns may be reported to support@lilyand.shop.
7. External Links
The website may contain links to independent third-party websites and services.
We do not control their content, availability, security, privacy practices, or terms.
The inclusion of a link does not automatically imply endorsement or partnership.
8. Personal Information and Cookies
Personal information and cookies are handled as described in our Privacy and Cookie Policy:
Privacy and Cookie Policy: https://lilyand.shop/pages/privacy-and-cookie-policy,
9. Store Policies
Purchases are governed by our:
● Terms of Service;
● Shipping Policy;
● Return and Refund Policy;
● Payment and Billing Policy; and
● product-specific conditions displayed before purchase.
10. Complaints and Dispute Resolution
Customers should first contact us at support@lilyand.shop so that we can attempt to resolve complaints directly.
Applicable dispute-resolution statement: We are not currently required to participate in an alternative dispute resolution (ADR) scheme. If a dispute cannot be resolved directly, consumers may have access to other dispute-resolution options available under applicable UK law
11. Liability
Nothing in this Legal Notice excludes liability that cannot legally be excluded.
Subject to applicable law, we are not responsible for losses caused solely by unlawful website use, unauthorised product modification, incorrect customer information, independent third-party conduct, or circumstances outside our reasonable control.
12. Governing Law
This Legal Notice is governed by the laws of England and Wales.
Consumers retain mandatory protections and jurisdictional rights that cannot legally be waived.
13. Changes
We may update this Legal Notice when our identity, contact information, hosting arrangements, business practices, or legal obligations change.
The current version will be published with a revised “Last updated” date.